The babysat contractor
Endless hand-holding, proofreading and step-by-step direction - which defeats the entire point of handing the work over.
Independent governance, compliance & admin
Hand it off. Consider it done.
Senior support for lean New Zealand businesses, committees, societies and boards - without the corporate bureaucracy, and without another salary on the books.
An experienced part-time expert who brings answers and finished work, not twenty questions for every task.
Since 2008Governance & admin support
Ahead of timeReports & filings, every cycle
100%Done by me - never handed off
Bay of PlentySMEs, committees & boards
01Sound familiar?
The support that costs you more than it saves.
Most leaders have been burned before - by help that needed more managing than the job itself. Here's what you're likely up against.
The last-minute scramble
Papers, filings and financials pulled together at the eleventh hour, leaving you unprepared and always one step behind.
Download & hope compliance
Outdated online templates and missed statutory changes - leaving the business quietly exposed to costly personal grievances and audits.
The surprise-invoice meter
A clock running on every two-minute phone call, with no fixed scope - so the bill is always a nasty surprise at month's end.
Corporate overkill
A 200-page theoretical manual for an organisation that just needs simple, working systems it can actually operate.
Vague, actionless minutes
Meeting records that read like a verbatim transcript, with no track of who owns what, by when - so nothing actually moves after everyone leaves the room.
Recognise two or more? There's a better way to hand it off.
See what I take off your plate ↓02What I do
Support, without the salary.
Governance work is, at heart, the discipline of the well-kept record. This is bespoke governance and admin work across four areas - engage one, or all four.
Business admin & operations
The day-to-day, handled.
The load that eats your week - inbox and workflow, client and supplier admin, scheduling, follow-ups and the loose ends that never quite get done. Off your plate and handled reliably, on time.
- Operations support
- Client & supplier admin
- Scheduling
- Follow-through
Financial administration
Books kept clean and current.
Xero bookkeeping, accounts payable and receivable, monthly bank reconciliation and clear reporting. iPayroll and payday filing kept disciplined and on time - your numbers audit-ready, year-round.
- Xero reconciliation
- Accounts payable / receivable
- Payroll & payday filing
- Monthly reporting
Compliance & governance
Compliant and protected.
Statutory filings, registers and records kept current and aligned with NZ law - plus support for businesses, committees, trusts, societies and boards: agendas, independent minutes, action tracking and ongoing Incorporated Societies Act 2022 obligations.
- Statutory filings
- Independent minutes
- Action tracking
- Societies Act 2022
Systems & documentation
Right-sized, not corporate bloat.
Where things live in your head or in chaos, I document them - practical processes, templates and simple working systems. No 200-page manual no one reads. Just lean, repeatable systems that hold when someone's away.
- Process mapping
- SOPs & templates
- Documentation
- System setup
The admin, the books, the filings, the minutes. Nothing is farmed out to a stranger, and nothing is left half-done.
I do the unglamorous work properly - so the people I work with can get on with theirs.Kirsten Winter · Compleation Limited
03Vs the status quo
Weigh it up honestly.
Before you post a job ad or default to the cheapest hourly rate, here's how the real options compare. Tap an option to see it side by side with working together.
Compare:
Do it yourself
Working with me
Cost
Hidden cost in lost strategy & burnout
Predictable - hourly as needed, or a fixed monthly retainer
NZ compliance
Reactive, download-and-hope templates
Deep local & sector expertise
Managing it
All on you - fatigue, missed actions
Turnkey - handed off and completed
Right-sized for you
Fine early, risky as you grow
Pragmatic, built for regional NZ
Full-time hire
Working with me
Cost
Salary, KiwiSaver, leave and overheads - even in quiet months
Predictable - hourly as needed, or a fixed monthly retainer
NZ compliance
Depends on who you find - often learnt on your time
Deep local & sector expertise
Managing it
Recruiting, training, leave cover and reviews
Turnkey - handed off and completed
Right-sized for you
More capacity than most lean organisations need
Pragmatic, built for regional NZ
Offshore VA
Working with me
Cost
Cheap per hour, costly in your time
Predictable - hourly as needed, or a fixed monthly retainer
NZ compliance
No grasp of the Companies Act, Privacy Act or Societies Act
Deep local & sector expertise
Managing it
Constant direction, checking and re-work
Turnkey - handed off and completed
Right-sized for you
Fine for simple tasks, not for governance or finance
Pragmatic, built for regional NZ
04Track record
Real regional organisations. Real results.
Not stock logos - actual Bay of Plenty organisations I've held the records for, from an early learning centre to societies and boards.
Governance Support & Office Manager
Giggles Te Puke Early Learning
Early childhood centre administration, including Ministry of Education and ERO compliance, ongoing Infocare management and staff payroll. Organising and facilitating team meetings, developing and reviewing systems and procedures, monthly operations audits, and Xero reconciliation, budgeting and accounts receivable/payable.
How I help early learning centres →Secretary & Treasurer
Waihi Drainage District Society
Governance and financial administration for a rural society - Xero reconciliation, budgeting, committee administration under the Incorporated Societies Act, and liaison with the auditor, accountant, stakeholders and farmers.
How I help societies →Secretary & Treasurer
Bledisloe Domain Park Board
Statutory board management, financial reporting and governance administration for the domain board, including meeting organisation, minute-taking and action follow-through, Xero reconciliation, and liaison with the park's lessee.
How I help boards & statutory bodies →Regional Coordinator
BOP Ballance Farm Environment Awards
Regional event coordination and project delivery for the Bay of Plenty Ballance Farm Environment Awards and the Supreme Winners field day, including meeting coordination and stakeholder liaison.
See all sectors →"Kirsten holds Giggles together behind the scenes so I can be where I'm needed most - in the classroom, with tamariki. What I value most is the trust: I know everything is handled properly and on time, without needing to check in or manage the details myself. I honestly don't know how we managed without her."
My commitments to you
Four commitments, in writing.
So handing it off carries no risk on your side.
30-day onboarding
If you feel you're managing me in month one, walk away - no ongoing commitment.
Ready ahead of time
Papers, reports and filings ready well before they're due - never a last-minute scramble. Every cycle.
No surprise meter
Out-of-scope work is quoted and approved first. Never billed retroactively.
Your data, your control
Everything lives in your own Xero, M365 or Infocare. You keep full ownership.
05Who you'd be working with
Looking for someone who'll just get on with it?
"You don't need to write me an instruction manual. Tell me the outcome you need, and consider it done."
I'm Kirsten Winter. I've been in business since 1998, working alongside my husband in our businesses. In 2008 I started Compleation Limited, built on the skills and experience from those years - and I've spent nearly two decades since doing the kind of back-office work that keeps regional businesses and organisations running properly. Governance, compliance, bookkeeping, systems. The unglamorous work, done properly.
You deal with me directly, every time. Nothing is subcontracted. Nothing is left half-done.
I'm based in Te Puke and work remotely across New Zealand - with onsite attendance when it counts.
- No babysitting required
- Te Puke & remote NZ-wide
- Works alongside your accountant
06Ways to work together
Predictable pricing. No meters running.
Two straightforward ways in - flexible hours when you need them, or an ongoing retainer for steady, dependable support. We'll settle the right fit on our call.
When the work varies
Hourly
Price on application · plus GST
Best when the work itself varies. You get me, available for whatever needs doing - not a fixed scope - so you're never paying to fit a task into a box it doesn't belong in.
Ideal for
- Whatever the job is, whenever it comes up
- One-off meeting or minute-taking cover
- Catching up a backlog of filings or records
- Overflow help through a busy season
When the work repeats
Monthly retainer
Price on application · plus GST
Best when the same work repeats every month. A set block of hours at a fixed fee, dedicated to the tasks that recur on a cycle - the same trusted hands, priced predictably, month after month.
Ideal for
- Reports, minutes & action logs each cycle
- Ongoing Xero, iPayroll & statutory filings
- A dependable Secretary or Treasurer presence
- Priority turnaround & predictable budgeting
This is bespoke governance and admin work, so pricing is scoped to your needs - no rigid packages, no paying for hours you won't use. All prices in NZD plus GST.
07Matchmaking time
Is this the right fit?
Good delegation comes down to trust, not size. Tap anything that sounds like you, and see where you land.
This is for you if
It's not for you if
Tap the statements that ring true.Your fit will show here.
Book a call →08How we start
It begins with a conversation.
No pressure, no obligation. We talk it through, agree the right fit, and go from there.
Step 1
Book a call
Grab a time that suits. It's a straightforward chat - no forms to fill in first, no sales pitch waiting on the other end.
Step 2
Talk it through
We get into what's on your plate - the struggles, what you want, and the must-haves. I listen first, so the fix actually fits.
Step 3
Agree the fit & begin
We settle on the best way to work - hourly support or a monthly retainer - and I take it from there. Hand it off, consider it done.
09Common questions
The things people ask first.
Straight answers to what most people want to know before we talk.
You get senior governance, compliance and financial admin without the overhead, downtime and management burden of a full-time hire. Independent minute-taking and statutory register upkeep also stand up better under scrutiny - and it frees directors and owners to focus on strategy rather than paperwork.
An offshore VA sells time and needs constant direction, with no grasp of NZ frameworks like the Companies Act, Privacy Act or Incorporated Societies Act 2022. I bring answers and finished work - and I speak fluent Kiwi business, including Xero, iPayroll and Infocare. You hand it off; you don't manage it.
Registered societies carry ongoing obligations under the 2022 Act - annual returns, financial reporting, up-to-date officer records and running things in line with your constitution. It's a lot for a volunteer committee to keep on top of. I handle the ongoing secretary work and statutory filings that keep you compliant, year after year.
No. You choose flexible hourly support or a fixed monthly retainer, so you can budget with confidence. If something falls outside an agreed retainer, I stop and quote it first - never billed retroactively. No meters running on every two-minute phone call.
Very little. You don't need to write instruction manuals or SOPs for me. I review what already exists, ask a few targeted questions, and take ownership from there. If you feel you're managing me in the first month, you can walk away with no ongoing commitment.
Everything stays in your own cloud environment - your Xero, Microsoft 365 or Infocare. You keep full ownership and control at all times. I work inside your systems; nothing is held hostage on a personal drive, and your data never leaves your business. You can read exactly how I handle information in my Privacy Policy and AI Use Policy.
I'm based in Te Puke and work across the wider Bay of Plenty - Tauranga, Rotorua, Whakatāne and the rural and coastal communities in between. Most of my work is done remotely using Microsoft 365, Zoom and cloud tools, which keeps things efficient and cost-effective - but I'm happy to be there in person when it matters, like a key meeting or AGM. I also support organisations remotely right across New Zealand.
Still have a question? Get in touch →
Get started
Let's talk about what's on your plate.
If you've been carrying something you shouldn't have to, that's exactly the sort of thing I'm good at picking up. Book a call and we'll talk it through.
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